Glossary

This Glossary is provided to users of the website as a guide to terms and information they may find helpful. Definitions are added, edited or removed occasionally.

24-Hour Assistance Services

These services offer on-the-spot and immediate assistance for unexpected problems that can arise during your trip. The hotline operates 24/7 for help anytime, any place while traveling.
Origin: CSA Travel Protection

Abandoned (Booking)

Bookings that were ordered on line but later cancelled by the guest or the guide are referred to as Abandoned. This word is used by our software as a Booking Status.
See also: Aborted, Blocked, Cancelled, Confirmed, Order, Hold, Incomplete, In Error, Out of Service, Quoted, Unblocked Origin: Istay

Aborted (Booking)

A Booking that is started but later stopped in mid-process is referred to as Aborted. In that case the entire record is actually deleted from the database. Our software uses this word as a Booking Status.
See also: Abandoned, Blocked, Cancelled, Confirmed, Order, Hold, Incomplete, In Error, Out of Service, Quoted, Unblocked Origin: Istay

Accident

A sudden, unexpected, unintended and external event, which causes Injury.
See also: Travel Insurance, Vacation Rental Insurance Origin: CSA Travel Insurance

Accident & Sickness Medical Expense

If you become sick or are accidentally injured while on your trip, we will pay for necessary emergency medical, surgical, and dental care costs. This coverage is excess over any other health, medical, dental, or accident insurance coverage you may have available to you.
Origin: CSA Travel Protection

Advance Lodging Reservation

A Booking for a set period of time in the future such as renting a lodging property for a week or weekend. Advance Lodging Reservations require the owner or manager to keep the property available for the guest's exclusive use on the dates booked. In return, Advance Lodging Reservations are only cancelable in accordance with the owner or manager's terms and conditions.
Origin: Vacation Rental Association

Advance Payment

Payment by the renter to the owner equaling a portion of the total rental amount. The advance payment is applied to the total rent cost.
Origin: Vacation Rental Association

After Hours

Managers and Owners provide service during long hours, but most are not open 24 hours a day. Calls, assistance and other services provided outside of normal business hours are referred to as after hours.
Origin: Vacation Rental Association

After Hours Fees

Charges to Guests or Owners for services provided after hours. Essential services such as loss of water, power or heat are usually provided free of charge. After hours calls for non-essential services usually bear a fee.
Origin: Vacation Rental Association

AHMA - American Hotel & Motel Association

A trade association that offers benefits and services to hospitality properties and suppliers. It propose legislation affecting hotels, sponsors seminars and group study programs, conducts research, and publishes Lodging magazine.
Origin: AHMA.org Link: AHMA.org

Air Flight Accident

Provides coverage for loss of life or limbs in the event of an accident while traveling as a ticketed passenger on a certified passenger aircraft provided by a regularly scheduled airline.
Origin: CSA Travel Protection

Amenities

The features and benefits associated with a property such as furniture, equipment, furnishings, resort priviledges and so forth. Amenities widely between types of accomodations such as hotels, motels, cabins, bed and breakfasts; and also between one unit and another.
Origin: Vacation Rental Association

Amenity Fee

A certain amount paid to an owner or property complex above and beyond the rental rate that allows the renter access to certain amenities (golf, tennis, beach chairs etc.)
Origin: Vacation Rental Association

Arrival Date

The date at which a guest arrives or is allowed to arrive and use a property. In lodging this also usually includes a time before which the guest is not allowed access.
Origin: Vacation Rental Association

Attendance Building

Marketing and promotional programs designed to increase attendance at conventions, trade shows, meetings, and events.
Origin: Vacation Rental Association

Attractions

General all-inclusive term travel industry marketers use to refer to products that have visitor appeal, like museums, historic sites, performing arts institutions, preservation districts, theme parks, entertainment and national sites.
Origin: Vacation Rental Association

Availability Calendar

An online calendar which can be updated to allow renters see the dates open for a certain property (Room, Suite or Home).
See also: Common Calendar Origin: Vacation Rental Association

Back to Back

When one booking immediately follows another booking without a day between them, that is referred to as a back to back. In that case, cleaning must be done between when one guest checks out and the next checks in.
Origin: Redstone Systems

Baggage and Personal Effects

Luggage, personal possessions and travel documents taken by you on the Covered Trip. Coverage provided for loss, theft, or damage to baggage and personal effects.
Origin: CSA Travel Protection

Baggage Delay

Baggage that is delayed for 24 hours or more is considered delayed. Most Travel insurance carriers reimburses for the cost of reasonable additional clothing and personal articles purchased by the travel if baggage is not received within 24 hours of arrival. Some airlines will reimburse passengers for toiletries, clothing, and other essentials if the arrival airport is away from the passenger's home area. Most airlines will deliver delayed baggage to the passengers home or hotel for no charge
See also: Travel Insurance, Vacation Rental Insurance Origin: CSA Travel Insurance

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DETAILS: Glossaries and Dictionaries are handy tools. They provide an indication of meaning but additional study may be necessary to comprehend the full meaning. There may be alternate definitions not included here and experts may disagree on the proper explanation of each term.

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